Covid-19

Our Safety Promise

Villa Staff

• Staff members understand the best practices for personal hygiene and cleaning protocols based on guidance from local authorities.
• Staff members are instructed not to report for duty should they exhibit symptoms of any illness.
• Masks are worn by the staff at all times.

Villa Cleaning & Sanitation

• All high touch surfaces are cleaned with anti-bacterial solutions. Examples include:  dining tables, kitchen countertops and appliances, light switches, door knobs, cabinet pulls and handles, railings, faucets, knobs, telephones, sinks, and toilets.
• Windows in bedrooms and common areas will be opened to allow fresh air to circulate during the cleaning process.
• All electronics and light fixtures will be wiped down including remotes and thermostats.

To Our Guests

A starter kid is provided to all guests with these disinfectant essentials.

• Anti-bacterial hand sanitizer
• Anti-bacterial hand soap
• Disposable disinfectant wipes

Cancellation Policy

As Coronavirus (Covid-19) is still having an impact on the entire world we want guests to have the confidence when booking with us and, to do so, we have following cancellation policy:
 
1) Reduction of current cancellation penalties for high and low season from 60 days to 28 days before arrival, for all existing reservations and all future reservations. This would mean full refunds in case of cancellations outside of 28 days.

2) Instead of sending payment at the time of booking, you can now send it once the 28 days have passed before arrival.

3) For reservation scheduled for the Christmas/New Year holiday period cancellation policies remain the same with a slight difference. If a guest cancels a reservation more than 60 days prior to the scheduled arrival, all amounts paid will be refunded. If a guest cancels a reservation 60 days or less prior to the scheduled arrival at the property a credit will be applied to be use within the twelve months starting from the date of arrival.
 
4) These cancellation policies apply to the following scenarios related to Coronavirus: a) If airline cancel flights from the guest’s country of origin to guest destination. b) If destination does not allow the guest’s country of origin to enter destination. c) The United States CDC, the United Kingdom FCO or equivalent government agency has issued a warning level 3 or higher to any destination, which means that guest should not travel.

Latest News

Anguilla

11/11/20

Entry and Exit Requirements: 

  • Are U.S. citizens permitted to enter? Yes
    • Visitors can apply for entry into Anguilla at the Visitor Application Form An electronic travel authorization will be issued to your email address if your application was successful.
    • Borders are open to approved visitors from certain countries but all subject to prior approval, PCR tests upon arrival/return and a quarantine of at least 10 days.
  • Is a negative COVID-19 test (PCR and/or serology) required for entry? Yes
    • A negative COVID-19 PCR test should be conducted within 3-5 days prior to arrival date.
  • Are health screening procedures in place at airports and other ports of entry? Yes
  • The government of Anguilla has extended border closures for passenger movements until December 12, 2020.  The Phase 2 reopening plan for Anguilla commenced on November 1, 2020. 

Quarantine Information:

  • Are U.S. citizens required to quarantine? Yes
    • All persons arriving in Anguilla from countries with a high prevalence of COVID-19 (which includes the United States) require a mandatory quarantine of 14 days in a government approved facility.
    • All persons must remain quarantined at their approved location for at least 10 days, undergo regular health monitoring, and will need to obtain a negative PCR COVID-19 test to be released from quarantine.

Barbados

11/11/20

Entry and Exit Requirements: 

  • Are U.S. citizens permitted to enter? Yes
    • For information on travel protocols visit: https://www.visitbarbados.org/covid-19-travel-guidelines-2020
    • All travelers must complete the Online Immigration/Customs form at travelform.gov.bb and submit 24 hours prior to travel.
    • A traveler’s risk category will be determined by the highest risk level associated with any country that they have traveled to or transited through within 21 days prior to travel to Barbados. The United States is currently considered a high-risk country.
  • Is a negative COVID-19 test (PCR and/or serology) required for entry? Yes
    • It is mandatory for travelers from high and medium-risk countries to take a COVID-19 PCR test from an accredited or certified facility / laboratory within 72 hours prior to arrival to enter Barbados.
    • Travelers from high and medium-risk countries who haven’t submitted proof of a negative COVID-19 PCR test result may be denied entry to the country.
    • Persons from High-Risk countries with a valid negative COVID-19 PCR test result will be quarantined at a designated holding hotel or approved villa at their own expense, or free of charge at a government facility, and will be monitored daily for the onset of symptoms.
    • Persons travelling from Medium-Risk countries who arrive with a valid negative COVID-19 PCR test result will be permitted to leave the airport after clearance by Immigration, Customs and Port Health Officials. They will then be subject to a second COVID-19 PCR Test taken 4-5 days after the last negative test.
    • Persons from low-risk countries, in order to expedite processing through the airport, are strongly advised to take, and will be allowed to present results of, tests taken up to five days prior to arrival. Persons from Low-Risk countries who arrive with a valid negative COVID-19 PCR test result will be permitted to leave the airport after clearance by Immigration, Customs and Port Health Officials. If you arrive without a negative COVID-19 PCR test, you will be required to take one upon arrival.
    • Persons travelling from countries within the Very Low Risk category, who have not travelled to or transited through any country designated as High, Medium or Low-Risk within 21 days prior to travel to Barbados, will not be required to take a COVID-19 PCR test prior to or on arrival. These travelers will be permitted to leave the airport after clearance by Immigration, Customs and Port Health Officials.
  • Are health screening procedures in place at airports and other ports of entry? Yes
    • The type of public health measures taken upon your arrival and during your stay will be dependent on the risk category of the country you are travelling from.
    • Before disembarking, have your COVID-19 PCR test result visible (if applicable). These results will be screened for validity by the Ministry of Health and Wellness in Barbados.
    • Persons travelling from High and Medium-Risk countries will be monitored for a period of 7 days. Travelers must take a second COVID-19 PCR test between 4-5 days after the last negative test accepted by the Barbados Ministry of Health. If the traveler obtains a negative result, that person will likely be released.
  • Masks must be worn while at the airport in Barbados.
  • Specific travelers who have non-standard circumstances that need to be addressed, are advised to contact The Ministry of Health and Wellness via cmo@health.gov.bb at least 72 hours prior to travel to Barbados to have their requests investigated and facilitated. Specific travelers include: Diplomats; Persons with a medical condition warranting special consideration (to be certified by the Chief Medical Officer (CMO)); Persons with a disability or travelling with persons with disabilities.
  • Travelers under 5 years of age will not be required to have a COVID-19 PCR test unless they are symptomatic or any member of the travel party has a positive test result.
  • Unaccompanied minors will be required to have a valid negative COIVID-19 test result to enter Barbados.

Quarantine Information:

  • Are U.S. citizens required to quarantine? Yes
    • Persons from High-Risk countries with a valid negative COVID-19 PCR test result will be quarantined at a designated holding hotel or approved villa at their own expense, or free of charge at a government facility, and will be monitored daily for the onset of symptoms. These persons will be required to take a second COVID-19 PCR test between 4-5 days after the last negative test accepted by the Ministry of Health and Wellness. Persons will typically be released once the test result is negative.
    • Any villa to be used for the purpose for quarantine must first be approved by the Ministry of Health and Wellness. Request for villa approval must be submitted to the Ministry of Health and Wellness at least 72 hours prior to travel.
    • Those persons who are deemed to have been in close contact with a positive case will be quarantined at approved facilities.

COVID-19 Testing:

  • All travelers from High and Medium-Risk countries must arrive with a valid negative COVID-19 PCR Test or will possibly be denied entry into Barbados.
  • Travelers from Low-risk countries are encouraged to arrive with a valid negative COVID-19 PCR test taken within 5 days of arrival but can be tested upon arrival.
  • Effective October 1st, persons from High and Medium-Risk countries will be required to take a second COVID-19 PCR test 4-5 days after the last test accepted by the Ministry of Health and Wellness.
  • Persons requiring a COVID-19 PCR test prior to travel from Barbados must submit the request at least 72 hours prior to travel via pcrtest@visitbarbados.org.
  • Report any COVID-19 symptoms to public health officials by calling the COVID-19 hotline or contacting relevant hotel/accommodation management.
  • If your test is positive, you may request the option to self-isolate at a designated villa or hotel under strict stipulations that must be signed and accepted and proven to be in place. Alternatively, you will be transported to a government facility for isolation, where you’ll stay until you’ve recovered. Upon recovery, you can resume your vacation or you may return home.

Cayman Islands

11/13/20

Entry and Exit Requirements:

  • Are U.S. citizens permitted to enter? Some US Citizens are permitted to enter. From October 1, 2020 until further notice, travelers eligible to visit the Cayman Islands are:
    • Caymanians,
    • Permanent residents,
    • Work permit holders and their families,
    • Persons who own residential property within the Cayman Islands,
    • Students with a valid visa to study in the Cayman Islands,
    • Persons with close family ties to residents or work permit holders; such as spouses, fiancés, parents, grandparents, children and siblings.
  • Read more about travel to the Cayman Islands on the Cayman Islands COVID-19 website.
  • Is a negative COVID-19 test (PCR and/or serology) required for entry?  No. 
  • Are health screening procedures in place at airports and other ports of entry?  Yes
    • Travelers returning from overseas must quarantine for 14 days.
    • At the end of the 14-day period all persons will be tested for COVID-19 and must receive a negative test result before they will be allowed to leave the facility.

Quarantine Information:

  • Are U.S. citizens required to quarantine? Yes
    • All visitors are required to quarantine 14 days upon arrival.
    • Find more information regarding quarantine policies on the Cayman Islands COVID-19 website.

Dominican Republic

11/16/20

Entry and Exit Requirements:

  • Are U.S. citizens permitted to enter? Yes
  • Is a negative COVID-19 test (PCR and/or serology) required for entry? No
    • The Government of the Dominican Republic announced that starting September 15, COVID-19 rapid tests will be performed on randomly selected travelers upon arrival. Once this measure is in place the requirement for a negative COVID-19 test prior to arrival will be eliminated.
  • Are health screening procedures in place at airports and other ports of entry? Yes
    • Temperature checks may be implemented on arrival or departure by Dominican authorities.

Quarantine Information:

  • Are U.S. citizens required to quarantine? Yes, if testing positive.
  • The Ministry of Health advises of mandatory quarantine or self-quarantine for COVID-19 positive patients. 

Riviera Maya

11/13/20

Entry and Exit Requirements:

  • Are U.S. citizens permitted to enter? Yes
    • The United States and Mexico entered a joint initiative March 21 restricting non-essential travel along the U.S.-Mexico land border to prevent the spread of the COVID-19 virus. Non-essential travel includes travel that is considered tourism or recreational in nature. The restrictions are in place until at least November 21. Please see the Embassy’s fact sheet for more information.
    • Travelers entering Mexico by land from the United States may be denied admission if the purpose of their visit is considered non-essential. Travelers should carry evidence of the essential nature of their visit and evidence of their resident status in Mexico, if applicable.
  • Is a negative COVID-19 test (PCR and/or serology) required for entry? No
  • Are health screening procedures in place at airports and other ports of entry? Yes
    • Passengers and aircrew members arriving at Mexican airports may be subject to health screenings including temperature checks. Those exhibiting symptoms may be subject to additional health screening and/or quarantine.
    • Travelers entering Mexico via land may be subject to health screen including temperature checks. Travelers may experience significant delays and face the possibility of being returned to the United States or quarantined in Mexico.
  • Mexican Immigration (INM) continues to provide law enforcement and public counter services across Mexico. However, due to reduced staffing, members of the public might experience long wait times for routine services. INM recommends monitoring its website and Twitter account for information about its current operating status.

Quarantine Information:

  • Are U.S. citizens required to quarantine? No
    • The Mexican government encourages people to continue respecting social distancing measures, washing their hands, and coughing or sneezing in the inner part of the elbow to prevent the spread of COVID-19. A variety of prevention measures can be found at https://coronavirus.gob.mx
    • For U.S. citizens who have participated in higher risk activities or think that they may have been exposed before or during a trip, the CDC encourages people to take the following extra precautions to protect others for 14 days after arrival:
      • Stay home as much as possible.
      • Avoid staying around people at higher risk for severe illness from COVID-19.
      • Consider getting tested for COVID-19.
    • In the United States, quarantine requirements and recommendations may vary by state. Therefore, travelers should review an individual state’s entry requirements before traveling.

Saint Barths

11/11/20

Entry and Exit Requirements: 

  • Are U.S. citizens permitted to enter? Yes
  • Is a negative COVID-19 test (PCR and/or serology) required for entry? Yes
    • Arriving passengers (age 11+) must carry out a PCR test 72 hours before their departure.
    • Passengers who test positive for COVID-19 cannot fly.
    • Travelers must also present a sworn statement that they have no symptoms and that they are not aware of having been in contact with a confirmed case of COVID-19 in the 14 days preceding the flight.
    • As of July 18, airlines will be required to deny boarding to passengers who do not present the 72 hour negative PCR test and the sworn statement.
  • Are health screening procedures in place at airports and other ports of entry? Yes
    • Travelers are required to wear a face mask when entering the airport.

Quarantine Information:

  • Are U.S. citizens required to quarantine? No

COVID-19 Testing:

  • Travelers staying on the island for more than 7 days will be required to take a second COVID-19 test on their 8th day following their arrival. The cost is 135 euros. The COVID PCR test center is located on Rue Pitea in Gustavia. Contact the testing facility or make an appointment via your villa rental agency or hotel.

Source – https://www.state.gov

Additional COVID-19 resources

We are committed to supporting our guests throughout the COVID-19 crisis.
F
or regular updates as well as answers to frequently asked questions please visit this page 
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