Frequently Asked Questions
It is Illegal to wear Camouflage clothing in Barbados. Clothing will be confiscated from anyone found wearing these garments at any location on the island and applies to all Colours, not only the traditional green. Persons arriving at the airport wearing camouflage will be made to change and the items confiscated. Swim suits without a cover up, Bare backs and Bare Feet are Not Permitted when entering Stores, Banks, Supermarkets and most places of business. Remember to pack at least one pair of Dress Slacks and a Dress Shirt for the Gentlemen and Casually Elegant Clothing for the Ladies, as Most Restaurants enforce a Dress Code for Dinner Reservations. Slippers and Short Pants are usually not permitted for these occasions either. In Barbados, vehicles drive on the Left Side of the Road.
In the event of cancellation, the booking must be cancelled 90 days prior to the rental date in order to recover the deposit. The owner also has the option to cancel the booking 90 days prior to the rental date. The rental must be cancelled up to 42 days prior to the rental date in order to recover the balance of rent. After 42 days full rent will be forfeited, unless the house is re-rented for that time
Yes. With our Concierge service, we can arrange a taxi to collect you at the airport and take you to your villa. A rental vehicle can also be arranged on your behalf and can either be collected at the airport if you would like to drive yourself, or be waiting at the villa for your arrival. Cost of transfers and rental vehicles are for client’s expense and to be paid directly to the supplier.
Many of our villas offer a tiered rate system, where clients have the option to rent a lesser number of bedrooms than the maximum available. E.g. A 6-bedroom home may offer rental options of 3, 4 and 6 bedrooms or similar. In this scenario those rooms not included in the rental will be locked and unavailable during your stay.
All staff work 8 hours per day with one day off each week. As a guide, Cooks and Maids work from approx.. 8:30am to 1:30pm & 5:30pm to 8:30pm. Laundress hours are 9:00am to 5:00pm with a 1 hour break for lunch.
Weekly days off and hours of work are flexible within reason.
The rate on each villa includes the rental of the villa and the staff included with the rental where applicable. Cost of transfers, car rental, groceries and all other services supplied at your request will be for your expense.
A Security deposit is required in case of damages to the villa, unpaid grocery or other incidental charges and will be refunded 6 weeks after your departure, provided all is in order. A signed Credit Card Authorisation Form is required prior to your arrival to the villa.
Yes. The maximum number of people per bedroom is 2, so a 3 bedroom rental would accommodate 6 people, a 4 bedroom rental 8 people and so on.
Check-in time is 3:00pm. Check-out time 12:00 Noon. Where possible we will accommodate early or late check-in/check-out.
If guests wish to guarantee an early arrival or late departure, a half day’s rate applies and advance notice is required. Charges are as follows:-
Late Departures – Between 12:00pm – 5:00pm – ½ day rate applies. After 5:00pm – Full day’s rate applies.
Early Arrivals – Between 12:00 Noon and 3:00pm Check-in time – ½ day rate applies. Before 12:00 Noon – Full day rate applies.
No. Golf carts are strictly for use on the fairways while playing a round of golf. A hired car is recommended for traveling around the estate and beyond.
If you have any other questions please let us know and we will be happy to assist you.
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